Careers

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Careers

We are always looking for friendly, compassionate, goal-oriented individuals to add to our HTFFFCU family.

Houston Texas Fire Fighters Federal Credit Union is a full service financial institution with 3 locations, over $250 million in assets, and over 17,000 members. The credit union continues to be rated at the highest level of safety and security ensuring that our members that the original purpose of "people helping people" has remained the primary focus of the credit union's mission.

Why consider HTFFFCU?

HTFFFCU offers a competitive benefits package including:

  • 401K - up to 12% employer matching plus a 4% employer contribution!
  • Tuition Reimbursement
  • Paid Vacation and Sick Leave
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Frontline Employee Incentive Opportunities

Think you have what it takes to join our staff? Consider applying for open position below!

If you meet minimum qualifications and wish to be considered for a position, please forward your resume and/or completed application to the Human Resources Department. Email to hr1@htfffcu.org or fax to (713) 715-5883.

Card Services Representative
Location Main Branch - 4200 Kolb Street, Houston, TX 77007
Brief Job
Description
Review daily debit/credit card reports from Processor. Process disputes and fraud cases through debit/credit card processor in a time sensitive work environment. Research and resolve member inquiries regarding account statements, disputes and monetary adjustments. Perform other duties as assigned.
Minimum
Requirements
Minimum 1 year related job experience in financial industry. Excellent verbal and written communication skills. Must be efficient, dependable, and present a professional appearance with a pleasant personality. Ability to work with people and present a helpful and eager disposition. High school graduate or GED.
Hours 8:00am – 5:00pm Monday - Friday
Call Center Representative
Location Main Branch - 4200 Kolb Street, Houston, TX 77007
Brief Job
Description
Provide information and excellent phone customer service to the credit union members. The duties include, but are not limited to, providing accurate information on credit union products and services, performing transactions as requested by its members and within established policies and procedures, researching and resolving routine member questions/problems/concerns.
Minimum
Requirements
Candidate must have 1 year phone customer service or call center experience. Prior credit union or bank experience preferred. Must be efficient, dependable, and present a professional appearance with a pleasant personality. Ideal candidate must demonstrate the ability to work well with people and present a helpful and eager disposition. This is an 8 hour position handling member services phone calls. Some days will have heavy call volumes. Must be able to multi-task and work some Saturdays.
Hours 8:00am – 5:00pm Monday - Friday; Saturday – rotating schedule: 8:00am – 1:00pm
Records Processor
Location Main Branch - 4200 Kolb Street, Houston, TX 77007
Brief Job
Description
Perform record maintenance duties with a high level of accuracy. Such duties include imaging of documents, processing, and maintaining daily reports. Must present a friendly persona. Perform other duties as assigned.
Minimum
Requirements
Minimum 1 year document retention experience. Must be organized, efficient, dependable, and present a professional appearance with a pleasant personality. Ability to work with people and present a helpful and eager disposition.
Hours 8:00am – 5:00pm Monday - Friday
Head Teller
Location Main Branch - 4200 Kolb Street, Houston, TX 77007
Brief Job
Description
Assist Teller Supervisor in the supervision of the teller area for efficiency and accuracy of handling member needs. Responsible for training new or transferred employees in teller department. Perform a wide range of teller duties to serve members by receiving or distributing funds with high accuracy. Maintain accurate transactional records. Perform all other duties assigned.
Minimum
Requirements
Minimum of 2 years teller experience including senior teller experience in a financial institution. Must be flexible with time schedule. Some Saturdays required.
Hours Monday through Friday - rotating opening and closing shifts ; Saturday – rotating schedule: 8:00am – 1:00pm

Houston Texas Fire Fighters Federal Credit Union, as part of the procedure for processing an employment application, will include pre-employment assessment testing, a background information check and a consumer report containing financial information.