Careers

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Careers

We are always looking for friendly, compassionate, goal-oriented individuals to add to our HTFFFCU family.

Houston Texas Fire Fighters Federal Credit Union is a full service financial institution with 3 locations, over $250 million in assets, and over 17,000 members. The credit union continues to be rated at the highest level of safety and security ensuring that our members that the original purpose of "people helping people" has remained the primary focus of the credit union's mission.

Why consider HTFFFCU?

HTFFFCU offers a competitive benefits package including:

  • 401K - up to 12% employer matching plus a 4% employer contribution!
  • Tuition Reimbursement
  • Paid Vacation and Sick Leave
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Frontline Employee Incentive Opportunities

Think you have what it takes to join our staff? Consider applying for open position below!

If you meet minimum qualifications and wish to be considered for a position, please forward your resume and/or completed application to the Human Resources Department. Email to hr@htfffcu.org or fax to (713) 715-5883.

Call Center Representative
Location Main Branch - 4200 Kolb Street, Houston, TX 77007
Brief Job
Description
Provide information and excellent phone customer service to the credit union members. The duties include, but are not limited to, providing accurate information on credit union products and services, performing transactions as requested by its members and within established policies and procedures, researching and resolving routine member questions/problems/concerns.
Minimum
Requirements
Candidate must have 1 year phone customer service or call center experience. Prior credit union or bank experience preferred. Must be efficient, dependable, and present a professional appearance with a pleasant personality. Ideal candidate must demonstrate the ability to work well with people and present a helpful and eager disposition. This is an 8 hour position handling member services phone calls. Some days will have heavy call volumes. Must be able to multi-task and work some Saturdays.
Hours 8:00am – 5:00pm; Saturday – rotating schedule: 8:00 am – 1:00pm
Marketing Assistant
Location Main Branch - 4200 Kolb Street, Houston, TX 77007
Brief Job
Description
Maintain website and intranet updates. Create blog articles. Maintain the Puppy Pak Savings Club and 258 Club. Manage the distribution of marketing materials to branch locations. Occasional graphic design on marketing collateral.

Minimum
Requirements
Effective in written and verbal communication. Good initiative and self-drive. Positive attitude and good team player. Great organizational skills. Proficient in multi-tasking and meeting deadlines. Preferred: Knowledge in Adobe Creative Suite, HTML and WordPress content management. Two years or more related experience required. High school graduate or equivalent.

Hours 8:00am – 5:00pm Monday -Friday

Houston Texas Fire Fighters Federal Credit Union, as part of the procedure for processing an employment application, will include pre-employment assessment testing, a background information check and a consumer report containing financial information.