Online Loan Payments Service

The HTFFFCU’s online payment portal is designed to help you make loan payments using funds from your account at another  financial institution via a credit or debit card. To use the portal, please register first by clicking on the button below. As soon as you are registered, you will be able to log in and make the payments.

Please view Terms and Conditions.

PAY YOUR LOAN ONLINE

FREQUENTLY ASKED QUESTIONS

Can I make payments towards all of my loans?

Yes, except for mortgage loans. Payments can be applied to auto loans, unsecured loans, share/certificate secured loans, home equity loans, credit cards, etc.

What are the acceptable forms of payments?
  • MasterCard Debit/Credit
  • Discover Debit/Credit
  • Visa Debit
What does this error message mean: “There was a problem with your payment.”?

This message means that your transaction was declined because of one or more of the following reasons:

  • Insufficient funds on a selected payment method
  • Total amount exceeds maximum transaction limit
  • Invalid security code
  • Invalid card number
  • Invalid CVV number
  • Invalid billing information (ZIP code, etc.)
  • Visa Credit or Amex Credit/Debit card was used as a payment method

To avoid the error message, please verify the information provided, contact card issuer, or choose a different card.

How quickly will my payment be processed?

The card transaction will be authorized in real-time. The daily cutoff time is 4:00 PM. Payments received by the cutoff time are usually applied to the loan by 5:00 PM. Payments received after the cutoff time are applied to the loan on the next business day.

Can I future date my loan payments?

No, future dated payments are not allowed.

Can I schedule recurring payments?

No, recurring payments are not permitted.

What is the maximum payment amount allowed?

The payment cannot exceed $2,500.00.

Can I use this service for principal only payments?

This service cannot be used for principal only payments. For principal and final payment/payoff, you must contact HTFFFCU at (713) 864-0959, opt 6 and speak with a Member Service Center Representative.

Can I use this service for final payoffs?

For final payoff, you must contact HTFFFCU to obtain the payoff amount. After you have receive the payoff amount you may then make the final payment using this service. Contact us at (713) 864-0959, opt 6 to speak with a Member Service Center Representative.

Will I receive the confirmation of my payment?

Yes, a confirmation will be sent out to you by email.

Can I make multiple loan payments?

Yes, you can make multiple loan payments but you can only select one loan payment at a time