We are always looking for friendly, compassionate, goal-oriented individuals to add to our HTFFFCU family.
Houston Texas Fire Fighters Federal Credit Union is a full-service financial institution with 3 locations, over $400 million in assets, and over 17,000 members. The credit union continues to be rated at the highest level of safety and security ensuring that the original purpose of "people helping people" has remained the primary focus of the credit union's mission.
Position: Member Service Representative (Member Services/Teller) Job Description: Perform transactional duties to serve members by receiving or disbursing funds, handling negotiables, and managing a cash drawer with a high degree of accuracy. Provide general information regarding credit union products and services. Screen potential members for eligibility; open, modify, and close deposit accounts, safe deposit boxes, and debit and ATM cards. Process stop payments and assist members with disputes or cases involving fraud. Must present a friendly persona. Perform other duties as assigned. Job Requirements: Minimum 1 year of financial institution and 2 years of cash handling experience. Must be efficient, dependable, and present a professional appearance with a pleasant personality and good customer service. Must be a high school graduate or GED.
Location: 4200 Kolb Street, Houston, TX 77007 Full Time Hours: 8:00 am – 5:00 pm Monday - Thursday Friday - rotating closing 9:00 am to 6:00 pm Saturday – rotating schedule at Main Office: 9:00 am – 1:00 pm Closed Sundays and most holidays
Why consider HTFFFCU?
HTFFFCU offers a competitive benefits package including:
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401K - up to 6% employer matching
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Paid Time Off
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Health Insurance
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Vision Insurance
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Dental Insurance
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Life Insurance
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Frontline Employee Incentive Opportunities
Think you have what it takes to join our staff? Consider applying for an open position below!
If you meet minimum qualifications and wish to be considered for a position, please forward your resume to the Human Resources Department. Email to careers@htfffcu.org or fax to (713) 979-3276.
Marketing Specialist
Job Description:
Professional responsible for helping develop and execute strategies to promote products, services, and our credit union brand. Analyze market trends, conduct member research and surveys, and help create campaigns across various channels-such as social media, email, and digital advertising-to increase brand awareness, attract members, and drive promotional sales. Update the credit union website, order promotional products, and attend marketing events.
Job Requirements:
Education: College degree or equivalent experience.
Experience: Minimum of 2 years of marketing experience
Skills: Proficient in MS Office products. Understanding of credit union products and services.
Desirable Traits: Must be productive and accurate, efficient, dependable, and present a professional appearance with a pleasant personality. Ability to work well with people. Must be able to lift 25lbs.
Full Time Hours: Monday - Friday 8:00 am – 5:00 pm
Accounting Clerk
Job Description:
Verify and balance teller work. Reconcile check deposits. Process ATM/debit and credit card reports daily, prepare vouchers, and post accordingly. Post various general ledger entries and proof totals with the general ledger system. Process deposited return checks, prepare vouchers, and post accordingly. Process wires. Verify and balance shared branching reports and process exceptions. Verify and balance bill payment transaction reports and process exceptions.
Job Requirements:
High school graduate or GED. Minimum of 2 Years of bookkeeping experience and MS Office products or 2 Years of CU/Banking experience. Knowledge of bookkeeping principles.
Full Time Hours: Monday - Friday 8:00 am – 5:00 pm
Card Services Representative
Job Description:
Primarily to serve members’ needs by handling credit, debit, and/or ATM card fraudulent and disputed transactions. Process credit card applications. Review daily debit/credit card reports from the processor. Process disputes and fraud cases through debit/credit card processors, researching and resolving member inquiries. Perform other duties as assigned.
Job Requirements:
Minimum 2 years of credit card processing experience. Knowledge of Credit/Debit card and ATM card procedures, and Regulation E requirements. Must be efficient, dependable, and present a professional appearance with a pleasant personality. Ability to work with people and show a helpful and eager disposition. High school graduate or GED. Must be productive and accurate, efficient, dependable, and present a professional appearance.
Location: Main office- 4200 Kolb Street, Houston, TX 77007
Full-Time Hours: Monday - Friday 8:00 am – 5:00 pm
Closed Sundays and most holidays
Houston Texas Fire Fighters Federal Credit Union, as part of the procedure for processing an employment application, will include pre-employment assessment testing, a background information check and a consumer report containing financial information.