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eServices

Rest assured, we're looking out for you.

We want you to keep peace of mind when it comes to your financial information. That's why we offer an array of security features taylored to keep you informed about your account 24/7! Learn about those features below and sign up for one or all to keep up-to-date on all your account transactions.

CU Online Account Alerts
Choose one or all of the alerts featured:

Get started.
Savings and Checking Account Alert - You can choose to be notified when your balance is below a specified amount, and how often you'd like to be notified.
Loan Account Alert - Find out when your loan balance meets certain criteria you specify.
Transactional Alert - Select to be alerted about when your next deposit is made, or when a withdrawal for a certain amount clears your account.
Check Cleared Alert - Specify the check number and find out when it clears your account.
Check Cleared By Range Alert - Find out when a specific range of check numbers has clears your account.
Check Cleared Out of Sequence Alert - Keep up to date with your check numbers and be alerted when a check out of sequence clears.
Certificate Maturing Alert - Alerts you when your certificate is maturing.
Event Alerts - Find out when you receive a secure message or set up more security on your account.
Reminders - Have an important date coming up? You can remind yourself by setting up a Reminder! And it doesn't even have to be account related.

Credit Card Alerts
Choose one or all of the alerts featured:

Get started.
Suspicious Activity Alert - If we suspect that a transaction made on your account is fraudulent, our security monitors will contact you via phone to verify the transaction in question. Contact us to make sure your contact phone number is correct on our system.
New Statement Available - We will notify you when your new monthly Credit Card eStatement is available.
Payment Due - Need a reminder when your payment is due? Set up this alert and choose how in advance you want to be alerted.
Credit Limit - Stay up-to-date when your credit limit has been reached or exceeded..
Available Balance - Find out when your balance drops below a certain threshold that you set up.
Balance Near Credit Limit - If your balance is near your credit limit, you can choose to be alerted.
Balance Exceeds or Drops Below An Amount - If you need to know when your balance exceeds or drops below a certain amount, you can choose this alert.
Transaction Events - Set up alerts to notify you if: a transaction posts to your account, a credit (other than your payment) posts to your account, a single transaction exceeds a certain amount.
Personal Events - Have an important date coming up? You can remind yourself by setting up a Personal Event Alert! And it doesn't even have to be account related.

Debit Card Alerts
Choose one or all of the alerts featured:

Get started.
Multiple PIN Attempts - We won’t allow unauthorized persons try to “guess” your PIN. After a certain amount of attempts made on your Debit Card, the card will be locked and you will receive a call to notify you about the recent attempts.
Card Purchase Alert - Will alert you on approved signature based transactions over your threshold done with your card.
Card Status Change Alert - Will alert you when the status of your card changes (for instance, if it’s designated as Stolen).
Address/Phone/Name Change Alert - Will notify you when your contact information on record changes.
Internet/Phone/Mail Order Alert - Will alert you when a ‘card not present’ transaction is done on your card.
International Transaction Alert - Will alert you when a card transaction is done from a country other than your country on record. This alert functions independently of the Travel Exclusion indicator for Falcon so the cardholder is always informed when a purchase is made on their account outside their residing country.
Out of State Transaction Alert - Will alert you when a card transaction is done from a state other than your state on record.
Pay at the Pump Transaction Alert - Will alert you when a pay at the pump transaction is done on your card.
Declined Transaction Alert - Will alert you when a transaction is attempted to be done on your card and is declined.
Transaction Alert - Will alert you when the fraud monitoring system detects potentially fraudulent activity against your account.
And for only a $1 fee, you can text BAL to 42265 to find out your available balance! (standard text messaging rates apply)

Get started with CU Online Account Alerts.

1. Log-on to CU Online

2. Select the "Accounts" tab on the menu bar

3. Click on "Account Alerts"

4. Click on "Click here to add new alerts or reminders"

5. Select Alert Type

6. Complete the required information for the specified alert and click "Submit".

Get started with Credit Card Alerts.

1. Log-on to CU Online

2. Select the Credit Card you would like to set up alerts on (if you have multiple credit cards).

3. On the left hand menu, click on "Alerts"

4. Click on "Custom Alerts"

5. Click on "Create a New Alert"

6. You can select whether you'd like to be notified via email or text message. Input your information, select the alerts you want to set up and click "Submit".

Get started with Debit Card Alerts.

Simply click here to register your debit card, choose the alerts you'd like to have sent to your phone (via text message) and that's it!