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Career Opportunities - Current Openings

If you meet minimum qualifications and wish to be considered for a position, please forward your resume and/or completed application to the Human Resources Department. Email to hr@htfffcu.org or fax to (713) 715-5883.

As of May 13, 2016

Call Center Representative
Location: Main Office - 4200 Kolb St
Brief Job Description: Provide information and excellent phone customer service to the credit union members. The duties include, but are not limited to, providing accurate information on credit union products and services, performing transactions as requested by its members and within established policies and procedures, researching and resolving routine member questions/problems/concerns.
Minimum Requirements: Candidate must have 1 year phone customer service or call center experience. Prior credit union or bank experience preferred. Must be efficient, dependable, and present a professional appearance with a pleasant personality. Ideal candidate must demonstrate the ability to work well with people and present a helpful and eager disposition. This is an 8 hour position handling member services phone calls. Some days will have heavy call volumes. Must be able to multi-task and work some Saturdays.
Hours: 8:00am – 5:00pm; Saturday – rotating schedule 8:00 am – 1:00pm

The Houston Texas Fire Fighters Federal Credit Union, as part of the procedure for processing an employment application, will include pre-employment assessment testing, a background information check and a consumer report containing financial information.